APA Citation

DUTKA, A. (1995). Ama handbook for customer satisfaction. Chicago: NTC Businnes Books.

Chicago Style Citation

DUTKA, Alan. Ama Handbook for Customer Satisfaction. Chicago: NTC Businnes Books, 1995.

MLA Citation

DUTKA, Alan. Ama Handbook for Customer Satisfaction. Chicago: NTC Businnes Books, 1995.

Warning: These citations may not always be 100% accurate.