APA Citation

SURYANA, A. (2007). Customer service: Kiat melayani pelanggan bebas komplain (Cet. 1.). Jakarta: Khilma Pustaka.

Chicago Style Citation

SURYANA, Agus. Customer Service: Kiat Melayani Pelanggan Bebas Komplain. Cet. 1. Jakarta: Khilma Pustaka, 2007.

MLA Citation

SURYANA, Agus. Customer Service: Kiat Melayani Pelanggan Bebas Komplain. Cet. 1. Jakarta: Khilma Pustaka, 2007.

Warning: These citations may not always be 100% accurate.