(1996). Total Quality Management (Cet. 1.). Yogyakarta: Andi.
Chicago Style CitationTotal Quality Management. Cet. 1. Yogyakarta: Andi, 1996.
MLA CitationTotal Quality Management. Cet. 1. Yogyakarta: Andi, 1996.
Warning: These citations may not always be 100% accurate.