Gaspersz>, <. (2005). Total Quality Management TQM. Gramedia Pustaka Utama.
Chicago Style CitationGaspersz>, <Vincent. Total Quality Management TQM. Gramedia Pustaka Utama, 2005.
MLA CitationGaspersz>, <Vincent. Total Quality Management TQM. Gramedia Pustaka Utama, 2005.
Warning: These citations may not always be 100% accurate.