APA Citation

Tjiptono, F. (2007). Total Quality Management/ Fandy Tjiptono dan Anastasia Diana. Yogyakarta: Andi.

Chicago Style Citation

Tjiptono, Fandy. Total Quality Management/ Fandy Tjiptono Dan Anastasia Diana. Yogyakarta: Andi, 2007.

MLA Citation

Tjiptono, Fandy. Total Quality Management/ Fandy Tjiptono Dan Anastasia Diana. Yogyakarta: Andi, 2007.

Warning: These citations may not always be 100% accurate.