APA Citation

(2004). Dasar-dasar Pelayanan Prima, Cet. 2. Elex Media Komputindo.

Chicago Style Citation

Dasar-dasar Pelayanan Prima, Cet. 2. Elex Media Komputindo, 2004.

MLA Citation

Dasar-dasar Pelayanan Prima, Cet. 2. Elex Media Komputindo, 2004.

Warning: These citations may not always be 100% accurate.