APA Citation

DAVIS, M. M. (2003). Managing Services: Using Technology to Create Value. McGraw - Hill.

Chicago Style Citation

DAVIS, Mark M. Managing Services: Using Technology to Create Value. McGraw - Hill, 2003.

MLA Citation

DAVIS, Mark M. Managing Services: Using Technology to Create Value. McGraw - Hill, 2003.

Warning: These citations may not always be 100% accurate.