TJIPTONO, F. (2000). Prinsip-Prinsip Total Quality Service (TQS). Andi Offset.
Chicago Style CitationTJIPTONO, Fandy. Prinsip-Prinsip Total Quality Service (TQS). Andi Offset, 2000.
MLA CitationTJIPTONO, Fandy. Prinsip-Prinsip Total Quality Service (TQS). Andi Offset, 2000.
Warning: These citations may not always be 100% accurate.