GOETSCH, D. L. (1997). Introduction to total quality. Quality management for production, processing, and services. PRENTICE HALL.
Chicago Style CitationGOETSCH, David L. Introduction to Total Quality. Quality Management for Production, Processing, and Services. PRENTICE HALL, 1997.
MLA CitationGOETSCH, David L. Introduction to Total Quality. Quality Management for Production, Processing, and Services. PRENTICE HALL, 1997.
Warning: These citations may not always be 100% accurate.