Schonberger, R. J. (1997). Operations Management: Customer-focused principles sixth edition. Irwin.
Chicago Style CitationSchonberger, Richard J. Operations Management: Customer-focused Principles Sixth Edition. Irwin, 1997.
MLA CitationSchonberger, Richard J. Operations Management: Customer-focused Principles Sixth Edition. Irwin, 1997.
Warning: These citations may not always be 100% accurate.