APA Citation

haksever, C. (2000). Service management and operations: Second edition. Prentice Hall International.

Chicago Style Citation

haksever, Cengiz. Service Management and Operations: Second Edition. Prentice Hall International, 2000.

MLA Citation

haksever, Cengiz. Service Management and Operations: Second Edition. Prentice Hall International, 2000.

Warning: These citations may not always be 100% accurate.