APA Citation

GREENBERG, P. CRM at the speed of light, essential customer strategies for the 2st century. McGraw-Hill.

Chicago Style Citation

GREENBERG, Paul. CRM At the Speed of Light, Essential Customer Strategies for the 2st Century. McGraw-Hill.

MLA Citation

GREENBERG, Paul. CRM At the Speed of Light, Essential Customer Strategies for the 2st Century. McGraw-Hill.

Warning: These citations may not always be 100% accurate.