APA Citation

Kurniawan, I. (2014). Pengaruh Total Service Quality Management (TSQM) terhadap kepuasan pelanggan. MNJ 14 UMY 145.

Chicago Style Citation

Kurniawan, Indra. Pengaruh Total Service Quality Management (TSQM) Terhadap Kepuasan Pelanggan. MNJ 14 UMY 145, 2014.

MLA Citation

Kurniawan, Indra. Pengaruh Total Service Quality Management (TSQM) Terhadap Kepuasan Pelanggan. MNJ 14 UMY 145, 2014.

Warning: These citations may not always be 100% accurate.