K. G. Saur, S. M. S. P. F. R. S. (2005). The virtual customer: A new paradigm for improving customer relations in libraries and information services. ifla.
Chicago Style CitationK. G. Saur, Sueli Mara Soares Pinto Ferreira Réjean Savard. The Virtual Customer: A New paradigm for Improving customer Relations in Libraries and Information Services. ifla, 2005.
MLA CitationK. G. Saur, Sueli Mara Soares Pinto Ferreira Réjean Savard. The Virtual Customer: A New paradigm for Improving customer Relations in Libraries and Information Services. ifla, 2005.
Warning: These citations may not always be 100% accurate.