Arifin, R. (2007). PENGARUH TOTAL SERVICE QUALITY MANAGEMENT TERHADAP KEPUASAN PELANGGAN. Universitas Muhammadiyah Yogyakarta.
Chicago Style CitationArifin, Rokhmat. PENGARUH TOTAL SERVICE QUALITY MANAGEMENT TERHADAP KEPUASAN PELANGGAN. Universitas Muhammadiyah Yogyakarta, 2007.
MLA CitationArifin, Rokhmat. PENGARUH TOTAL SERVICE QUALITY MANAGEMENT TERHADAP KEPUASAN PELANGGAN. Universitas Muhammadiyah Yogyakarta, 2007.
Warning: These citations may not always be 100% accurate.