APA Citation

Mohammad Cholil, A. S. (2014). Complaintopedia- The Art of Complaint Handling. Andi Offset.

Chicago Style Citation

Mohammad Cholil, Adi Soenarno. Complaintopedia- The Art of Complaint Handling. Andi Offset, 2014.

MLA Citation

Mohammad Cholil, Adi Soenarno. Complaintopedia- The Art of Complaint Handling. Andi Offset, 2014.

Warning: These citations may not always be 100% accurate.