APA Citation

BUTTLE, F. (2004). Customer relationship management. Concepts and tools. Elsevier Pub. Company.

Chicago Style Citation

BUTTLE, Francis. Customer Relationship Management. Concepts and Tools. Elsevier Pub. Company, 2004.

MLA Citation

BUTTLE, Francis. Customer Relationship Management. Concepts and Tools. Elsevier Pub. Company, 2004.

Warning: These citations may not always be 100% accurate.