APA Citation

Buttle, F. Customer Relationship Managemen (manajemen hubungan pelanggan), concepts and tools. Bayumedia Pub, Malang, Th 2007.

Chicago Style Citation

Buttle, Francis. Customer Relationship Managemen (manajemen Hubungan Pelanggan), Concepts and Tools. Bayumedia Pub, Malang, Th 2007.

MLA Citation

Buttle, Francis. Customer Relationship Managemen (manajemen Hubungan Pelanggan), Concepts and Tools. Bayumedia Pub, Malang, Th 2007.

Warning: These citations may not always be 100% accurate.