Baran, R. J. G. Principles of Customer Relationship Management. South-Westren, Australia, Th 2008.
Chicago Style CitationBaran, Roger J.; Galka. Principles of Customer Relationship Management. South-Westren, Australia, Th 2008.
MLA CitationBaran, Roger J.; Galka. Principles of Customer Relationship Management. South-Westren, Australia, Th 2008.
Warning: These citations may not always be 100% accurate.