APA Citation

Schmenner, R. W. Service Operations Management. Prentice-Hall, New Jersey, Th 1995.

Chicago Style Citation

Schmenner, Roger W. Service Operations Management. Prentice-Hall, New Jersey, Th 1995.

MLA Citation

Schmenner, Roger W. Service Operations Management. Prentice-Hall, New Jersey, Th 1995.

Warning: These citations may not always be 100% accurate.