APA Citation

Fitzsimmons, J. A. Service Management. McGraw-Hill, New York, Th 2006.

Chicago Style Citation

Fitzsimmons, James A. Service Management. McGraw-Hill, New York, Th 2006.

MLA Citation

Fitzsimmons, James A. Service Management. McGraw-Hill, New York, Th 2006.

Warning: These citations may not always be 100% accurate.