APA Citation

Tjiptono, F. PRINSIP-PRINSIP TOTAL QUALITY SERVICE (TQS). Andi Offset.

Chicago Style Citation

Tjiptono, Fandy. PRINSIP-PRINSIP TOTAL QUALITY SERVICE (TQS). Andi Offset.

MLA Citation

Tjiptono, Fandy. PRINSIP-PRINSIP TOTAL QUALITY SERVICE (TQS). Andi Offset.

Warning: These citations may not always be 100% accurate.