APA Citation

FREELAND, J. G. (2002). The Ultimate CRM Handbook Strategies And Building Enduring Customer Loyalty And Profitability. McGraw Hill.

Chicago Style Citation

FREELAND, John G. The Ultimate CRM Handbook Strategies And Building Enduring Customer Loyalty And Profitability. McGraw Hill, 2002.

MLA Citation

FREELAND, John G. The Ultimate CRM Handbook Strategies And Building Enduring Customer Loyalty And Profitability. McGraw Hill, 2002.

Warning: These citations may not always be 100% accurate.