APA Citation

Zeithaml, V. A. (2003). Service Marketing, Integrating Customer Focus Across the Firm. Belum Diset:McGraw-Hill.

Chicago Style Citation

Zeithaml, Valarie A. Service Marketing, Integrating Customer Focus Across the Firm. Belum Diset:McGraw-Hill, 2003.

MLA Citation

Zeithaml, Valarie A. Service Marketing, Integrating Customer Focus Across the Firm. Belum Diset:McGraw-Hill, 2003.

Warning: These citations may not always be 100% accurate.