APA Citation

Schonberger, R. J. (1997). Operations Management: Customer focused principles. Chicago:Irwin Book.

Chicago Style Citation

Schonberger, Richard J. Operations Management: Customer Focused Principles. Chicago:Irwin Book, 1997.

MLA Citation

Schonberger, Richard J. Operations Management: Customer Focused Principles. Chicago:Irwin Book, 1997.

Warning: These citations may not always be 100% accurate.