APA Citation

Summers, D. C. (2009). Quality Management: Creating and Sustaining Organizational Effectiveness.

Chicago Style Citation

Summers, Donna C.S. Quality Management: Creating and Sustaining Organizational Effectiveness. 2009.

MLA Citation

Summers, Donna C.S. Quality Management: Creating and Sustaining Organizational Effectiveness. 2009.

Warning: These citations may not always be 100% accurate.