RANGKUTI, F. Measuring Customer Satisfaction Gaining Customers Relationship Strategy: Teknik mengukur dan strategi meningkatkan kepuasan pelanggan & analisis kasus PLN - JP. Gramedia Pustaka Utama.
Chicago Style CitationRANGKUTI, Freddy. Measuring Customer Satisfaction Gaining Customers Relationship Strategy: Teknik Mengukur Dan Strategi Meningkatkan Kepuasan Pelanggan & Analisis Kasus PLN - JP. Gramedia Pustaka Utama.
MLA CitationRANGKUTI, Freddy. Measuring Customer Satisfaction Gaining Customers Relationship Strategy: Teknik Mengukur Dan Strategi Meningkatkan Kepuasan Pelanggan & Analisis Kasus PLN - JP. Gramedia Pustaka Utama.
Warning: These citations may not always be 100% accurate.