APA Citation

ZEITHAML, V. A. (2006). Services Marketing; Integrating Customer Focus Agross the Firm, 4th Ed. McGraw-Hill.

Chicago Style Citation

ZEITHAML, Valarie A. Services Marketing; Integrating Customer Focus Agross the Firm, 4th Ed. McGraw-Hill, 2006.

MLA Citation

ZEITHAML, Valarie A. Services Marketing; Integrating Customer Focus Agross the Firm, 4th Ed. McGraw-Hill, 2006.

Warning: These citations may not always be 100% accurate.