APA Citation

SCHONBERGER, R. (1991). OPERATION MANAGEMENT; IMPROVING CUSTOMER SERVICE. Irwin.

Chicago Style Citation

SCHONBERGER, Richard. OPERATION MANAGEMENT; IMPROVING CUSTOMER SERVICE. Irwin, 1991.

MLA Citation

SCHONBERGER, Richard. OPERATION MANAGEMENT; IMPROVING CUSTOMER SERVICE. Irwin, 1991.

Warning: These citations may not always be 100% accurate.