MARTIN, W. B. (2004). Quality Customer Service Cara Jitu memiKAT HATI PELANGGAN. PPM.
Chicago Style CitationMARTIN, William B. Quality Customer Service Cara Jitu MemiKAT HATI PELANGGAN. PPM, 2004.
MLA CitationMARTIN, William B. Quality Customer Service Cara Jitu MemiKAT HATI PELANGGAN. PPM, 2004.
Warning: These citations may not always be 100% accurate.