TJIPTONO, F. (2001). TQM Total Quality Management. Andi.
Chicago Style CitationTJIPTONO, Fandy. TQM Total Quality Management. Andi, 2001.
MLA CitationTJIPTONO, Fandy. TQM Total Quality Management. Andi, 2001.
Warning: These citations may not always be 100% accurate.