Griffin, J. (2003). Customer loyalty: Menumbuhkan dan mempertahankan kesetiaan pelanggan. Saint Joseph's University.
Chicago Style CitationGriffin, Jill. Customer Loyalty: Menumbuhkan Dan Mempertahankan Kesetiaan Pelanggan. Saint Joseph's University, 2003.
MLA CitationGriffin, Jill. Customer Loyalty: Menumbuhkan Dan Mempertahankan Kesetiaan Pelanggan. Saint Joseph's University, 2003.
Warning: These citations may not always be 100% accurate.