APA Citation

ZEITHAML,VALARIE A. SERVICES MARKETING: INTEGRATING CYSTOMER FOCUS ACROSS THE FIRM. MCGRAW-HILL.

Chicago Style Citation

ZEITHAML,VALARIE A. SERVICES MARKETING: INTEGRATING CYSTOMER FOCUS ACROSS THE FIRM. MCGRAW-HILL.

MLA Citation

ZEITHAML,VALARIE A. SERVICES MARKETING: INTEGRATING CYSTOMER FOCUS ACROSS THE FIRM. MCGRAW-HILL.

Warning: These citations may not always be 100% accurate.