Analisis pengaruh relationship satisfaction, trust dan switching cost terhadap loyalitas di industri perbankan
| Main Author: | Suryo Wibisono, Ignatius Heruwasto |
|---|---|
| Format: | Jurnal |
| Language: | Bahasa Indonesia |
| Published: |
Fakultas Bisnis Sampoerno University
2015
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| Subjects: | |
| Online Access: |
http://library.umy.ac.id/katalog.php?opo=lihatDetilKatalog&id=75137 |