APA Citation

Young, K. (1252). Service marketing: Integrating cutomer focus across the firm. Kegan Paul, Trench, Truber.

Chicago Style Citation

Young, Kimball. Service Marketing: Integrating Cutomer Focus Across the Firm. Kegan Paul, Trench, Truber, 1252.

MLA Citation

Young, Kimball. Service Marketing: Integrating Cutomer Focus Across the Firm. Kegan Paul, Trench, Truber, 1252.

Warning: These citations may not always be 100% accurate.