Gaspersz, V. (2002). Total Quality Management. Gramedia Pustaka Utama.
Chicago Style CitationGaspersz, Vincent. Total Quality Management. Gramedia Pustaka Utama, 2002.
MLA CitationGaspersz, Vincent. Total Quality Management. Gramedia Pustaka Utama, 2002.
Warning: These citations may not always be 100% accurate.