Gaspersz, V. (2003). ISO 9001: 2000 and continual quality improvement. Gramedia Pustaka Utama.
Chicago Style CitationGaspersz, Vincent. ISO 9001: 2000 and Continual Quality Improvement. Gramedia Pustaka Utama, 2003.
MLA CitationGaspersz, Vincent. ISO 9001: 2000 and Continual Quality Improvement. Gramedia Pustaka Utama, 2003.
Warning: These citations may not always be 100% accurate.