APA Citation

Rayport, J. F. (2005). Best face forward: Why companies must improve their service interfaces with customers. Harvard Business School Press.

Chicago Style Citation

Rayport, Jeffrey F. Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers. Harvard Business School Press, 2005.

MLA Citation

Rayport, Jeffrey F. Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers. Harvard Business School Press, 2005.

Warning: These citations may not always be 100% accurate.