GOETSCH, D. L. (1997). Introduction to total quality. Quality management for production, processing and services - David L. Stanley, Stanley B. Davis. Prentice Hall.
Chicago Style CitationGOETSCH, David L. Introduction to Total Quality. Quality Management for Production, Processing and Services - David L. Stanley, Stanley B. Davis. Prentice Hall, 1997.
MLA CitationGOETSCH, David L. Introduction to Total Quality. Quality Management for Production, Processing and Services - David L. Stanley, Stanley B. Davis. Prentice Hall, 1997.
Warning: These citations may not always be 100% accurate.