Shockley-Zalabak, P. S. (2009). Fundamentals of organizational communication: Knowledge, sensitivity, skills, values (7th Edition). Pearson Education, Inc.
Chicago Style CitationShockley-Zalabak, Pamela S. Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values (7th Edition). Pearson Education, Inc, 2009.
MLA CitationShockley-Zalabak, Pamela S. Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values (7th Edition). Pearson Education, Inc, 2009.
Warning: These citations may not always be 100% accurate.