Chandra, G. (2016). Service, quality dan satisfaction (Edisi 4). Andi.
Chicago Style CitationChandra, Gregorius. Service, Quality Dan Satisfaction (Edisi 4). Andi, 2016.
MLA CitationChandra, Gregorius. Service, Quality Dan Satisfaction (Edisi 4). Andi, 2016.
Warning: These citations may not always be 100% accurate.