Gitlow, H. S. (1994). Total quality management in action. PTR Prentice Hall.
Chicago Style CitationGitlow, Howard S. Total Quality Management in Action. PTR Prentice Hall, 1994.
MLA CitationGitlow, Howard S. Total Quality Management in Action. PTR Prentice Hall, 1994.
Warning: These citations may not always be 100% accurate.