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Nugroho, W Sudrajad Ari
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Evaluasi kemampuan dan sikap pustakawan dalam melayani pemustaka (affect of service) pada Bagian Layanan Pemustaka dengan menggunakan metode LibQUAL plus TM : studi kasus di Perpus...
by
Nugroho
,
W
Sudrajad
Ari
Published 2012
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