Unlocking Public Value

Among the many admirable aims of the environmental movement, the one that strikes me as most useful to those in public services is captured by the motto, “Think globally, act locally.” In a public services career spanning more than 35 years, I have had a chance to look at public service systems...

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Main Author: Martin Cole , Greg Parston
Format: eBook
Language: Bahasa Inggris
Published: John Wiley & Sons, Inc., Hoboken, 2006
Online Access: http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=50643
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id oai:lib.umy.ac.id:50643
recordtype oai_dc
spelling oai:lib.umy.ac.id:506432021-06-16T13:06:02ZUnlocking Public ValueMartin Cole , Greg ParstonAmong the many admirable aims of the environmental movement, the one that strikes me as most useful to those in public services is captured by the motto, “Think globally, act locally.” In a public services career spanning more than 35 years, I have had a chance to look at public service systems in the Americas, Europe and Africa. I have been forcibly struck by the need to give substantial weight to the local political and cultural context of a particular system. You ignore a genuine understanding of these features at your peril: You, the public services administrator or elected official, must be seen to listen and pay attention to local priorities. In other words, act locally. At the same time, my experience in South Africa and Canada (which in key ways face vastly different challenges) and elsewhere is that there are some major global economic, human and social drivers that all politicians and public service administrators need to take account of in their engagement with their citizens. Think globally. In Unlocking Public Value, Marty Cole and Greg Parston offer public services practitioners a unique tool to help them capture the mix of goals or outcomes, some reflecting local, some global, concerns, and measure performance in attaining these outcomes. Providing a framework and step-by-step process for defining these outcomes is one of the key achievements of the book. Since nearly all meaningful outcomes come at a cost to taxpayers, the measuring of outcomes occurs in the context of tracking not just costs, but cost-effectiveness as well.John Wiley & Sons, Inc., Hoboken, 2006eBookebook 108Bahasa Inggrishttp://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=50643
institution Universitas Muhammadiyah Yogyakarta
collection Perpustakaan Yogyakarta
language Bahasa Inggris
description Among the many admirable aims of the environmental movement, the one that strikes me as most useful to those in public services is captured by the motto, “Think globally, act locally.” In a public services career spanning more than 35 years, I have had a chance to look at public service systems in the Americas, Europe and Africa. I have been forcibly struck by the need to give substantial weight to the local political and cultural context of a particular system. You ignore a genuine understanding of these features at your peril: You, the public services administrator or elected official, must be seen to listen and pay attention to local priorities. In other words, act locally. At the same time, my experience in South Africa and Canada (which in key ways face vastly different challenges) and elsewhere is that there are some major global economic, human and social drivers that all politicians and public service administrators need to take account of in their engagement with their citizens. Think globally. In Unlocking Public Value, Marty Cole and Greg Parston offer public services practitioners a unique tool to help them capture the mix of goals or outcomes, some reflecting local, some global, concerns, and measure performance in attaining these outcomes. Providing a framework and step-by-step process for defining these outcomes is one of the key achievements of the book. Since nearly all meaningful outcomes come at a cost to taxpayers, the measuring of outcomes occurs in the context of tracking not just costs, but cost-effectiveness as well.
format eBook
author Martin Cole , Greg Parston
spellingShingle Martin Cole , Greg Parston
Unlocking Public Value
author_sort Martin Cole , Greg Parston
title Unlocking Public Value
title_short Unlocking Public Value
title_full Unlocking Public Value
title_fullStr Unlocking Public Value
title_full_unstemmed Unlocking Public Value
title_sort unlocking public value
publisher John Wiley & Sons, Inc., Hoboken,
publishDate 2006
url http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=50643
isbn ebook 108
_version_ 1702748371890995200
score 14.79448