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30 Key Questions that Unlock Management

Most people who find themselves in a management position for the first time are lost and ill-prepared. The challenge of stepping up to management is not something that can be overcome by attending a course or reading a book that abstractly talks about planning or motivation or delegation. There is a...

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Main Author: BRIAN SUTTON, ROBINA CHATHAM
Format: eBook
Language: Bahasa Inggris
Published: IT Governance Publishing 2012
Subjects:
Unlock Management
Online Access: http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=52183
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recordtype oai_dc
spelling oai:lib.umy.ac.id:521832021-06-16T13:06:15Z30 Key Questions that Unlock ManagementBRIAN SUTTON, ROBINA CHATHAMUnlock ManagementMost people who find themselves in a management position for the first time are lost and ill-prepared. The challenge of stepping up to management is not something that can be overcome by attending a course or reading a book that abstractly talks about planning or motivation or delegation. There is a big difference between understanding the theory of how something works and being able to apply those ideas in practice. We work extensively with mid- and senior-level managers in all industry sectors and across national boundaries and cultures. We find the same issues whether we are working with IT folk, scientists, engineers, finance professionals, academics or sales people – they all ask us the same questions and they always start with the words ‘How do I …?’ But we have come to realise that generally, while they may have the book knowledge of what to do, they just have no idea of how to go about doing it. And we have also learned to listen to the subtext of the question. When people ask us: How do I delegate a task to my subordinate? they are not looking for an explanation of the process; they already know the process. What they are really asking is: How do I delegate to this person who used to be my friend but now works for me and I have realised is using our friendship to avoid things they don’t want to do? Similarly a plea of: I don’t understand my boss is often code for: How do I tell my boss I don’t know what they want me to do without looking stupid or incompetent?IT Governance Publishing2012eBookebook 300Bahasa Inggrishttp://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=52183
institution Universitas Muhammadiyah Yogyakarta
collection Perpustakaan Yogyakarta
language Bahasa Inggris
topic Unlock Management
spellingShingle Unlock Management
BRIAN SUTTON, ROBINA CHATHAM
30 Key Questions that Unlock Management
description Most people who find themselves in a management position for the first time are lost and ill-prepared. The challenge of stepping up to management is not something that can be overcome by attending a course or reading a book that abstractly talks about planning or motivation or delegation. There is a big difference between understanding the theory of how something works and being able to apply those ideas in practice. We work extensively with mid- and senior-level managers in all industry sectors and across national boundaries and cultures. We find the same issues whether we are working with IT folk, scientists, engineers, finance professionals, academics or sales people – they all ask us the same questions and they always start with the words ‘How do I …?’ But we have come to realise that generally, while they may have the book knowledge of what to do, they just have no idea of how to go about doing it. And we have also learned to listen to the subtext of the question. When people ask us: How do I delegate a task to my subordinate? they are not looking for an explanation of the process; they already know the process. What they are really asking is: How do I delegate to this person who used to be my friend but now works for me and I have realised is using our friendship to avoid things they don’t want to do? Similarly a plea of: I don’t understand my boss is often code for: How do I tell my boss I don’t know what they want me to do without looking stupid or incompetent?
format eBook
author BRIAN SUTTON, ROBINA CHATHAM
author_sort BRIAN SUTTON, ROBINA CHATHAM
title 30 Key Questions that Unlock Management
title_short 30 Key Questions that Unlock Management
title_full 30 Key Questions that Unlock Management
title_fullStr 30 Key Questions that Unlock Management
title_full_unstemmed 30 Key Questions that Unlock Management
title_sort 30 key questions that unlock management
publisher IT Governance Publishing
publishDate 2012
url http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=52183
isbn ebook 300
_version_ 1702748690718916608
score 14.79448

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