Using Balanced Scorecard Approach to Analyze The Performance of Pharmacy Installation in Implementing Strategy Mapping
This research aimed to evaluate the vision, mission, and strategy used in Pharmacy Installation ofhospital X, as they were are needed to be redefined to keep up with the changing situation. Pharmacy Installation is an important unit in a hospital because it gives the biggest contribution to the tota...
| Main Author: | Firman Pribadi, Juli Santoso |
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| Format: | Laporan Penelitian |
| Language: | Bahasa Indonesia |
| Published: |
European Journal of Business and Management
2014
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| Subjects: | |
| Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=64173 |
| Summary: |
This research aimed to evaluate the vision, mission, and strategy used in Pharmacy Installation ofhospital X, as
they were are needed to be redefined to keep up with the changing situation. Pharmacy Installation is an
important unit in a hospital because it gives the biggest contribution to the total revenue of a hospital. The
analysis of work based on Balanced Scorecard in pharmacy installation ofhospital X shows that there is an
increase of work in all four perspectives. However, the vision, mission, and strategy of pharmacy installation
should be redefined according to the changing situation. By having new vision, mission, and strategy, key
performance indicators can be made to evaluate the performance in the future |
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| ISBN: |
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