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Customers' perceptions of service quality dimensions in the Indonesian banking industry : An empirical study

Main Author:	Ananda Sabil Hussein, Radhita Hapsari
Format:	Jurnal
Language:	Bahasa Inggris
Published:	UGM Faculty of Economics and Business 2015
Subjects:	service quality, image, loyalty, bank
Online Access:	http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=74419

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