Journal Economics, business & accountancy : THE INFLUENTIAL FACTORS ON THE PATIENTS SATISFACTION AND INTENT TO BEHAVE: A CASE STUDY IN NORTH SULAWESI PROVINCE
The research analyses the effect of service quality on the hospital’s patients satisfaction and patientsintent to behave, the effect of intent to behave, medical team behavior on patients satisfaction andpatients intent to behave, the effect of communication quality on patients satisfaction and...
| Main Author: | Lefina Mandey, Silvya |
|---|---|
| Format: | Jurnal |
| Language: | Bahasa Inggris |
| Published: |
PPPM Perbanas
2013
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| Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=79424 |