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JURNAL AKUNTANSI & INVESTASI : Kinerja Manajemen Perguruan Tinggi Ditinjau dari Perspektif Pelanggan dan Perspektif Pembelajaran dan Pertumbuhan (Studi Kasus pada Universitas Muhammadiyah Jember)

This study aims to identify and describe the management of the University of Muhammadiyah Jember performance as measured using the Balanced Scorecard approach from the perspective of customers, growth and learning. The population in this study consisted of students, lecturers / professors and employ...

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Main Author: Nurul Qomariah
Format: Jurnal
Language: Bahasa Indonesia
Published: Akuntansi FE UMY 2013
Subjects:
Balanced Scorecard Management Performance University
Online Access: http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=79641
PINJAM
id oai:lib.umy.ac.id:79641
recordtype oai_dc
spelling oai:lib.umy.ac.id:796412021-06-16T13:10:30ZJURNAL AKUNTANSI & INVESTASI : Kinerja Manajemen Perguruan Tinggi Ditinjau dari Perspektif Pelanggan dan Perspektif Pembelajaran dan Pertumbuhan (Studi Kasus pada Universitas Muhammadiyah Jember)Nurul QomariahBalanced Scorecard Management Performance UniversityThis study aims to identify and describe the management of the University of Muhammadiyah Jember performance as measured using the Balanced Scorecard approach from the perspective of customers, growth and learning. The population in this study consisted of students, lecturers / professors and employees of the University of Muhammadiyah Jember. Results of the study found that the performance of the University of Muhammadiyah Jember in 2008 as measured by the Balanced Scorecard approach from the perspective of customer total score was 6.6% and from the perspective of growth and learning total score of 13.7%. Thus University of Muhammadiyah Jember in 2008 viewed from the aspect of customers and aspects of growth and learning can be categorized as a company that has a good performance. From these results suggested University of Muhammadiyah Jember should further improve service to students and improve the welfare of its employees.Akuntansi FE UMY2013Jurnal33-54ISBN:ISSN 1411-6227JAI Tahun Vo No 2013 14 1 Bahasa Indonesiahttp://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=79641
institution Universitas Muhammadiyah Yogyakarta
collection Perpustakaan Yogyakarta
language Bahasa Indonesia
topic Balanced Scorecard Management Performance University
spellingShingle Balanced Scorecard Management Performance University
Nurul Qomariah
JURNAL AKUNTANSI & INVESTASI : Kinerja Manajemen Perguruan Tinggi Ditinjau dari Perspektif Pelanggan dan Perspektif Pembelajaran dan Pertumbuhan (Studi Kasus pada Universitas Muhammadiyah Jember)
description This study aims to identify and describe the management of the University of Muhammadiyah Jember performance as measured using the Balanced Scorecard approach from the perspective of customers, growth and learning. The population in this study consisted of students, lecturers / professors and employees of the University of Muhammadiyah Jember. Results of the study found that the performance of the University of Muhammadiyah Jember in 2008 as measured by the Balanced Scorecard approach from the perspective of customer total score was 6.6% and from the perspective of growth and learning total score of 13.7%. Thus University of Muhammadiyah Jember in 2008 viewed from the aspect of customers and aspects of growth and learning can be categorized as a company that has a good performance. From these results suggested University of Muhammadiyah Jember should further improve service to students and improve the welfare of its employees.
format Jurnal
author Nurul Qomariah
author_sort Nurul Qomariah
title JURNAL AKUNTANSI & INVESTASI : Kinerja Manajemen Perguruan Tinggi Ditinjau dari Perspektif Pelanggan dan Perspektif Pembelajaran dan Pertumbuhan (Studi Kasus pada Universitas Muhammadiyah Jember)
title_short JURNAL AKUNTANSI & INVESTASI : Kinerja Manajemen Perguruan Tinggi Ditinjau dari Perspektif Pelanggan dan Perspektif Pembelajaran dan Pertumbuhan (Studi Kasus pada Universitas Muhammadiyah Jember)
title_full JURNAL AKUNTANSI & INVESTASI : Kinerja Manajemen Perguruan Tinggi Ditinjau dari Perspektif Pelanggan dan Perspektif Pembelajaran dan Pertumbuhan (Studi Kasus pada Universitas Muhammadiyah Jember)
title_fullStr JURNAL AKUNTANSI & INVESTASI : Kinerja Manajemen Perguruan Tinggi Ditinjau dari Perspektif Pelanggan dan Perspektif Pembelajaran dan Pertumbuhan (Studi Kasus pada Universitas Muhammadiyah Jember)
title_full_unstemmed JURNAL AKUNTANSI & INVESTASI : Kinerja Manajemen Perguruan Tinggi Ditinjau dari Perspektif Pelanggan dan Perspektif Pembelajaran dan Pertumbuhan (Studi Kasus pada Universitas Muhammadiyah Jember)
title_sort jurnal akuntansi & investasi : kinerja manajemen perguruan tinggi ditinjau dari perspektif pelanggan dan perspektif pembelajaran dan pertumbuhan (studi kasus pada universitas muhammadiyah jember)
physical 33-54
publisher Akuntansi FE UMY
publishDate 2013
url http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=79641
isbn ISBN:ISSN 1411-6227
callnumber-raw JAI Tahun Vo No 2013 14 1
callnumber-search JAI Tahun Vo No 2013 14 1
_version_ 1702754145105084416
score 14.79448

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