Call Center Management on Fast Forward
| Main Author: | CLEVELAND, Brad et al. |
|---|---|
| Format: | Buku Teks |
| Language: | Bahasa Inggris |
| Published: |
Call Center Press A Division of ICMI, Inc.
2005
|
| Subjects: | |
| Online Access: |
http://oaipmh-jogjalib.umy.ac.idkatalog.php?opo=lihatDetilKatalog&id=91163 |
| Physical Description: |
XV, 281p.,index , 23 cm. |
|---|---|
| ISBN: |
ISBN:0-9659093-0-1 |